DAT Solutions Internal

Updates

• Jul 26, 2021 1:37 PM PDT

  This incident has been resolved.

  Resolved
• Jul 26, 2021 9:37 AM PDT (4 hours and 47 seconds earlier)

  A fix has been implemented and we are monitoring the results.

  Monitoring
• Jul 26, 2021 8:24 AM PDT (1 hour and 12 minutes earlier)

  We are continuing to work on a fix for this issue.

  Identified
• Jul 26, 2021 8:21 AM PDT (2 minutes earlier)

  reviewed the data we received from our scraper service. Since we subscribe to their service, we cannot control how often the scrap occurs. Since we cannot simply rerun the scrape we are dependent on them to send us new data or manually update incorrect statuses as they are reported.

  Identified
• Jul 26, 2021 7:25 AM PDT (56 minutes earlier)

  CSR's have noted that several carriers have been listed as inactive in Carrierwatch, despite this not being the case. A manual update of the carrier will return them to Active status, we suspect there was an issue over the weekend which would have either failed to keep them current or switch their status.

  Investigating