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May 18, 2021 9:57 AM PDT

Unable to process documents via OCR

Updates

  • May 18, 2021 4:23 PM PDT

    This incident has been resolved.

    Resolved
  • May 18, 2021 1:15 PM PDT (3 hours and 7 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • May 18, 2021 9:57 AM PDT (3 hours and 17 minutes earlier)

    We are not able to process documents through OCR.

    Investigating