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Oct 9, 2020 8:13 AM PDT

SalesForce showing incorrect AID information

Updates

  • Oct 9, 2020 10:28 AM PDT

    This incident has been resolved.

    Resolved
  • Oct 9, 2020 9:45 AM PDT (43 minutes earlier)

    AID repair has been completed for over 90% of the accounts. The remainder are more complicated, but should be resolved today.

    Monitoring
  • Oct 9, 2020 8:13 AM PDT (1 hour and 31 minutes earlier)

    SalesForce is showing incorrect information when viewing the AID. Engineers have been informed and are working on a solution. CID's are working correctly, and can be used for looking up information in the meantime.

    Investigating