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Sep 16, 2021 3:00 PM PDT

OnTime Tracking Links Not Working

Updates

  • Sep 17, 2021 6:55 AM PDT

    This incident has been resolved.

    Resolved
  • Sep 16, 2021 5:44 PM PDT (13 hours and 11 minutes earlier)

    DeLorean team is aware of the issue, and expects to have it resolved by morning of 9/17

    Identified
  • Sep 16, 2021 3:08 PM PDT (2 hours and 36 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Sep 16, 2021 3:00 PM PDT (7 minutes earlier)

    OnTime customers that generate tracking links to share with shippers, are getting "Shipment Not Found" errors when attempting to follow the link.

    Investigating