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Sep 6, 2025 2:10 PM PDT

Multilane on IQ and rateview not giving results

Updates

  • Sep 8, 2025 1:46 PM PDT

    The incident involves the Multilane system on IQ and Rateview not providing results, affecting only one customer so far. The incident was resolved by rolling back recent updates that were causing issues with the Multilane system on IQ and Rateview, which restored functionality for pulling up reports. Communication continued to address residual issues, particularly with the delete function, but the primary incident was marked as resolved.

    Resolved
  • Sep 7, 2025 1:57 PM PDT (23 hours and 48 minutes earlier)

    The incident involves the Multilane system on IQ and Rateview not providing results, affecting only one customer so far. The incident was mitigated by rolling back the recent updates that caused the issues with the Multilane system on IQ and Rateview, which restored the functionality for pulling up reports. Additionally, communication and investigation were ongoing to ensure any residual issues, such as the delete function, would be addressed separately.

    Monitoring
  • Sep 6, 2025 3:44 PM PDT (22 hours and 12 minutes earlier)

    Acknowledged page

    Investigating
  • Sep 6, 2025 3:18 PM PDT (26 minutes earlier)

    We are aware of an issue where Multilane on IQ and RateView is not returning results. Our team is actively working on a fix.

    Investigating
  • Sep 6, 2025 2:10 PM PDT (1 hour and 7 minutes earlier)

    Multilane on IQ and rateview not giving results

    Investigating