DAT Solutions Internal

Updates

• Aug 11, 2025 10:40 AM PDT

  Some users are experiencing intermittent issues with searching for loads, categorized as a SEV2 incident that began on August 11, 2025, at 5:07 PM UTC, triggered by an alert from the workflow. The lack of an assigned incident commander or responders has impeded immediate resolution efforts, and no tasks have been assigned for managing the incident or conducting a post-incident review. Deborah Haynes reported the incident and noted that the functionality was restored briefly but then broke again shortly after. This is now resolved

  Resolved
• Aug 11, 2025 10:39 AM PDT (1 minute earlier)

  Some users are experiencing intermittent issues with searching for loads, categorized as a SEV2 incident that began on August 11, 2025, at 5:07 PM UTC, triggered by an alert from the workflow. The lack of an assigned incident commander or responders has impeded immediate resolution efforts, and no tasks have been assigned for managing the incident or conducting a post-incident review. Deborah Haynes reported the incident and noted that the functionality was restored briefly but then broke again shortly after. The incident was mitigated temporarily as functionality was restored briefly, but the issue reappeared shortly after, indicating that the resolution was not permanent. Despite the \"Status: Mitigated,\" it is unclear from the report if effective long-term actions were taken to fully address the underlying issue.

  Monitoring
• Aug 11, 2025 10:09 AM PDT (29 minutes earlier)

  (TEST) We are currently investigating this issue. ETR 20 minutes.

  Investigating
• Aug 11, 2025 10:07 AM PDT (2 minutes earlier)

  Some users are unable to search for loads

  Investigating