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Apr 24, 2022 7:58 AM PDT

RateView is not billing customers for multilane lookups

Updates

  • Jun 1, 2022 7:55 AM PDT

    This incident has been resolved.

    Resolved
  • Apr 29, 2022 8:22 AM PDT (1 month, 2 days, 23 hours, and 33 minutes earlier)

    Latest Updates
    The DBAs continue to run the daily correction while we await the root cause identification

    Identified
  • Apr 25, 2022 10:23 AM PDT (3 days, 21 hours, and 59 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Apr 24, 2022 7:58 AM PDT (1 day, 2 hours, and 24 minutes earlier)

    INC-276

    Investigating