DAT Solutions Internal
Customers having issue with new restricted schema
Updates
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Jun 23, 2026 11:39 AM PDT
Yesterday production release introduce a new schema change. and this affected some customers who were not using the API in the correct way. we are rolling back. Resolved by rolling back the production release’s new restricted schema, restoring the previous schema. This rollback mitigated the issue, and the incident was marked as mitigated at 2026-06-19 11:18:40 MDT. The incident affected customers not using the API correctly, and is now resolved. Follow-ups are scheduled (PIR meeting, PIR doc, and capturing current customer impact).
Resolved -
Jun 19, 2026 10:18 AM PDT (4 days, 1 hour, and 20 minutes earlier)
Yesterday production release introduce a new schema change. and this affected some customers who were not using the API in the correct way. we are rolling back. Mitigation identified in the incident report:
- Primary mitigation: Roll back the new restricted schema in production to revert to the prior schema and reduce customer impact. This is stated in the incident summary: “we are rolling back.”Supporting details:
- Incident status: started (mitigation underway).
- Action items allocated (all medium priority): schedule Post-Incident Review, ensure PIR document is complete and up to date, and capture current impact to customers.Monitoring