DAT Solutions Internal

Updates

• Jan 15, 2026 9:58 AM PST

  Multiple brokers’ credit scores and Days to Pay history were not appearing in the Directory, though they were visible on the Load Board. Examples included several DOT/CID accounts, and reports came from multiple DAT employees. Root cause: A SQL bug in the Ansonia credit-load job cleared the credit profile table but failed before reloading it, leaving Directory/My Trucks/Search Loads without Credit Score and Days to Pay data for all brokers.

  Fix: Engineering corrected the job and reran it after receiving the latest Ansonia file. Credit profile tables are now repopulated and credit data is again visible in Directory and related views, confirmed by product support and users. No further issues observed; incident resolved.

  Resolved
• Jan 14, 2026 12:10 PM PST (21 hours and 47 minutes earlier)

  Multiple brokers’ credit scores and Days to Pay history were not appearing in the Directory, though they were visible on the Load Board. Examples included several DOT/CID accounts, and reports came from multiple DAT employees. The incident was mitigated by manually triggering the Ansonia job, which successfully repopulated the credit profile table with the required data. Following this action, users confirmed they could see the credit score and Days to Pay information as expected.

  Monitoring
• Jan 14, 2026 9:18 AM PST (2 hours and 52 minutes earlier)

  Multiple brokers’ credit scores and Days to Pay history were not appearing in the Directory, though they were visible on the Load Board. Examples included several DOT/CID accounts, and reports came from multiple DAT employees.

  Investigating