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Jun 26, 2021 2:52 PM PDT

App Dictionary Attack

Updates

  • Jun 30, 2021 2:40 PM PDT

    This incident has been resolved.

    Resolved
  • Jun 27, 2021 9:59 AM PDT (3 days, 4 hours, and 40 minutes earlier)

    The country blocking has been removed. Customers should have no problems logging in, regardless of where they are located.

    Identified
  • Jun 27, 2021 9:46 AM PDT (12 minutes earlier)

    Engineering is blocking offensive IP addresses, and countries in response to a security incident. This may prevent customers from being able to login to our apps. If possible, using a US VPN will address the issue. We'll continue to post updates here. Message #customer-impact with concerns.

    Identified
  • Jun 26, 2021 8:00 PM PDT (13 hours and 45 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Jun 26, 2021 2:52 PM PDT (5 hours and 8 minutes earlier)

    CSB is getting hit with a dictionary of usernames with random passwords

    Investigating