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Jul 22, 2020 10:14 AM PDT

SalesForce Emails Not Delivered

Updates

  • Jul 23, 2020 12:22 PM PDT

    This incident has been resolved.

    Resolved
  • Jul 23, 2020 11:25 AM PDT (57 minutes earlier)

    Support teams have implemented a fix and are testing the results now.

    Monitoring
  • Jul 23, 2020 6:30 AM PDT (4 hours and 54 minutes earlier)

    Efforts to remediate this issue have been unsuccessful. The IT Team is looking into the issue for a solution.

    Identified
  • Jul 22, 2020 8:20 PM PDT (10 hours and 10 minutes earlier)

    A fix action has been implemented and we are currently monitoring stability. Please report any additional incidents to the NOC.

    Monitoring
  • Jul 22, 2020 10:14 AM PDT (10 hours and 5 minutes earlier)

    Emails being sent via SalesForce are not being delivered. We are currently investigating this issue.

    Investigating