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Sep 6, 2022 11:58 AM PDT

RV not allowing users with Lane credits to submit multiLane downloads

Updates

  • Sep 9, 2022 12:31 PM PDT

    Issues resolved, received confirmation from the customer.

    Resolved
  • Sep 6, 2022 1:20 PM PDT (2 days, 23 hours, and 11 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Sep 6, 2022 12:41 PM PDT (39 minutes earlier)

    this is only impacting one customer that we know of right now, and we think would only be impacting some customers overall. changing to a low as the overall functionality in RateView is working for most people still.

    Identified
  • Sep 6, 2022 12:40 PM PDT (40 seconds earlier)

    We are continuing to work on a fix for this issue.

    Identified
  • Sep 6, 2022 12:19 PM PDT (21 minutes earlier)

    The issue has been identified and a fix is being implemented.

    Identified
  • Sep 6, 2022 11:58 AM PDT (20 minutes earlier)

    INC-401

    Investigating