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Jun 3, 2021 7:16 AM PDT

Connection Leak Detected Errors- Impacts several products.

Updates

  • Jun 3, 2021 7:58 AM PDT

    This incident has been resolved.

    Resolved
  • Jun 3, 2021 7:49 AM PDT (9 minutes earlier)

    We are continuing to monitor for any further issues.

    Monitoring
  • Jun 3, 2021 7:48 AM PDT (41 seconds earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Jun 3, 2021 7:19 AM PDT (28 minutes earlier)

    We are continuing to investigate this issue.

    Investigating
  • Jun 3, 2021 7:16 AM PDT (2 minutes earlier)

    CSR's have identified an issue where reactivations are not being reflected. In parallel, Onboard is returning errors when users attempt to access the service.

    Investigating