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May 20, 2020 7:13 AM PDT

Customers are unable to access load boards

Updates

  • May 20, 2020 7:52 AM PDT

    This incident has been resolved.

    Resolved
  • May 20, 2020 7:38 AM PDT (14 minutes earlier)

    Something forced users to lose their access tokens which forced a new login attempt. Due to volume Auth0 began restricting access. As more users successfully log in again and collect a new token this issue will resolve.

    Identified
  • May 20, 2020 7:28 AM PDT (9 minutes earlier)

    We have opened a ticket with Auth0 and are monitoring the logs for login attempts.

    Investigating
  • May 20, 2020 7:13 AM PDT (14 minutes earlier)

    We are currently investigating this issue.

    Investigating