DAT Solutions Internal

Updates

• Mar 8, 2021 5:00 AM PST

  This incident has been resolved.

  Resolved
• Mar 7, 2021 12:00 PM PST (17 hours and 43 seconds earlier)

  A fix has been implemented and we are monitoring the results.

  Monitoring
• Mar 7, 2021 10:23 AM PST (1 hour and 36 minutes earlier)

  The issue has been identified and a fix is being implemented.

  Identified
• Mar 7, 2021 7:57 AM PST (2 hours and 26 minutes earlier)

  This issues is now impacting enterprise price increase efforts. We have engaged the team and they are responding. We will update as information is available.

  Investigating
• Mar 7, 2021 7:08 AM PST (49 minutes earlier)

  CSR's may experience problems setting up new accounts, or reactivating old ones. Anyone running into the problems, please create a HD ticket. https://transcore.jira.com/servicedesk/customer/portal/10

  Investigating
• Mar 7, 2021 7:05 AM PST (2 minutes earlier)

  Adding a new account, or reactivating an old one isn't working

  Investigating