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Nov 25, 2024 7:03 AM PST

Users are having issues accessing CSR Pages

Updates

  • Nov 25, 2024 10:35 AM PST

    This incident has been resolved.

    Resolved
  • Nov 25, 2024 9:45 AM PST (49 minutes earlier)

    Fixes to CSB have completed and we are continuing to monitor service health. We will send out a final update once this incident is resolved.

    Monitoring
  • Nov 25, 2024 9:33 AM PST (12 minutes earlier)

    We are continuing to work on our fix to CSB. Some services have already recovered. Next update at 10:00PST/11:00MST

    Identified
  • Nov 25, 2024 9:05 AM PST (27 minutes earlier)

    We have identified the root cause and are working on a failover procedure for CSB. Next update 9:30PST/10:30MST

    Identified
  • Nov 25, 2024 8:35 AM PST (30 minutes earlier)

    Team is investigating the current issues. We have identified the likely root cause and are working to restore service. Next update at 8:45PST/9:45MST.

    Investigating
  • Nov 25, 2024 7:03 AM PST (1 hour and 31 minutes earlier)

    INC-951

    Investigating