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Incident history

Feb 2025 - Apr 2025

April 2025

Apr 29

8:04 AM PDT - 10:50 AM PDT (2h47min duration)

Carrier authority is not active

This incident has been resolved.

2 updates
Apr 18

7:33 AM PDT - 11:32 PM PDT (15h59min duration)

RateView Origin and Destination issues

The incident has been resolved.

5 updates
Apr 10

4:19 PM PDT - 4:49 PM PDT (30min duration)

Google Maps Not Displaying

This incident has been resolved.

2 updates
Apr 08

8:13 AM PDT - 9:33 AM PDT (1h20min duration)

Update the API key in Negotiation Service

This incident has been resolved.

2 updates
Apr 07

6:51 AM PDT - 8:13 PM PDT (13h22min duration)

Multiple customers reporting that load postings from FTP are not flowing over to DAT

This incident has been resolved.

3 updates
Apr 04

8:57 AM PDT - 11:13 AM PDT (2h16min duration)

Legacy RV not accessible for TeamCity

This incident has been resolved.

2 updates
Apr 03

1:50 PM PDT - 2:34 PM PDT (44min duration)

DATOne and IQ are currently unavailable

A fix has been implemented and we are currently monitoring the results.

3 updates
Apr 03

8:16 AM PDT - 2:16 PM PDT (5h59min duration)

No new SSU's flowing into Salesforce

This incident has been resolved.

5 updates
Apr 02

11:24 AM PDT - May 21 7:00 PM PDT (49d7h35min duration)

New customers unable to create logins

This incident has been resolved.

3 updates
Apr 01

4:03 PM PDT - Apr 2 7:29 AM PDT (15h27min duration)

User Creation and Editing through account.dat.com is currently unavailable

This incident has been resolved.

2 updates
Apr 01

11:29 AM PDT - May 21 6:59 PM PDT (50d7h30min duration)

D1M,D1W and IQ is down

This incident has been resolved.

3 updates
Apr 01

8:20 AM PDT - 8:22 AM PDT (2min duration)

Teamcity is not accessible for Legacy RV.

This incident has been Rejected.

2 updates
Apr 01

6:12 AM PDT - Jun 4 6:08 PM PDT (64d11h56min duration)

Security incident

This incident has been resolved.

2 updates

March 2025

Mar 31

5:55 AM PDT - 6:46 PM PDT (12h51min duration)

Missing Factoring checkmark in DAT One Mobile

This incident has been resolved.

3 updates
Mar 28

1:25 PM PDT - 1:31 PM PDT (6min duration)

This is a test 2- please ignore

Testing

3 updates
Mar 25

6:37 AM PDT - 6:19 PM PDT (11h42min duration)

Ratecast data is unavailable

This incident has been resolved.

3 updates
Mar 21

7:29 AM PDT - Mar 24 8:45 AM PDT (3d1h16min duration)

Keypoint Users facing account being locked out

This incident has been resolved.

4 updates
Mar 14

6:30 PM PDT - Mar 16 8:33 PM PDT (2d2h3min duration)

Domain admin group was removed from tcore root - security

This incident has been resolved.

2 updates
Mar 05

5:11 AM PST - 12:01 PM PST (6h50min duration)

MCI data for prior day is missing

This incident has been resolved.

3 updates

February 2025

Feb 18

8:37 AM PST - 8:46 AM PST (9min duration)

TEST INCIDENT

This incident has been Rejected.

2 updates
Feb 18

8:02 AM PST - 8:06 AM PST (5min duration)

iQ Rateview Rates Not Loading

This incident has been Rejected.

2 updates
Feb 18

7:57 AM PST - 8:17 AM PST (20min duration)

RateView unable to load

This incident has been resolved.

2 updates
Feb 18

6:16 AM PST - 8:05 AM PST (1h49min duration)

Customer reporting that DAT one web ( one.dat.com ) is taking a bit longer than normal to load

This incident has been resolved.

2 updates
Feb 17

3:33 PM PST - Jun 4 6:06 PM PDT (107d1h33min duration)

FMCSA Data Issue

This incident has been resolved.

2 updates
Feb 03

5:18 AM PST - 10:42 AM PST (5h24min duration)

DAT One Mob is having issues

This incident has been resolved.

3 updates